About Your Resource
Title : Customer Complaint Emails
Resource 1 : Customer complaint emails
Date Added : 7/21/10
Description
Learners play the part of an angry customer to create customer complaints, then role play the part of an admin assistant to respond to the complaints. The tutor can play the part of Winston Strandman, the company director if required.
Provides learning opportunities for writing and using the internet sites provide reading and web searching practice.
Developed by Amanda MacLaughlan.
